Zendesk AI Review 2026: Answer Bots, Routing, and Reporting That Hold Up

In customer support software, support work has a way of turning small problems into long threads. One customer writes a vague message, three agents touch the ticket, then the metrics look “fine” even though the team feels underwater. In this Zendesk AI review of their comprehensive customer service platform, I’m focusing on three things that […]

Surfer SEO Review 2026: Content Editor Scores Versus Real Rankings

If you’ve used Surfer SEO’s Content Editor, you’ve probably felt the pull of the number. A score jumps from 54 to 78, the sidebar turns greener, and it looks like progress. Then you publish, wait, and the page sits on page two anyway. This Surfer SEO review is my reality check for 2026. I’ll explain […]

Midjourney V7 Review 2026: Prompt Control, Style, Upscaling

Photoreal desk scene illustrating a Midjourney V7 review with prompt control, style consistency, and upscaling inspection.

If you’re reading this Midjourney V7 review in February 2026, you probably want one thing, more control without killing your speed. I get it. When I’m building concept art, brand scenes, or character sheets, I don’t want to fight the model. I want to steer it. In this review, I’ll focus on three things that […]

ChatGPT 5.1 Is Rolling Out This Week: What’s New, Who Gets It, and How to Use It

chatgpt 5.1

If you have been waiting for smarter, friendlier artificial intelligence advancements in large language models, this is it. OpenAI launched ChatGPT 5.1 on November 12, 2025, marking the official release date, and the rollout continues over several days this week. Paid plans started seeing it right away, free users are getting access between Nov 13 […]

FortiAI, Tested: An Honest, Hands-On Review for 2025

Photorealistic wide banner image of FortiAI cybersecurity operations center with ultra-wide monitors showing a sleek AI security dashboard in dark theme, including risk scores, attack timeline, and network map. Foreground features a SOC analyst's hands on a keyboard beside a coffee mug and notepad, with dim cool lighting and neon blue accents in the background.

If you could ask your security stack a plain question and actually get a useful answer, would you? That is the promise of FortiAI inside Fortinet’s Security Fabric. In simple terms, FortiAI is an AI-powered security and network operations assistant that mixes generative AI, agentic AI, and AIOps. It helps find threats, cut alert noise, […]

Claude Haiku 4.5 Lands: Faster, Cheaper, and Ready for Real Work

Photorealistic hero image of a sleek laptop on a wooden desk displaying a generic Claude Haiku 4.5 AI dashboard with chat interface and performance graphs, in a modern workspace with natural lighting.

Is it finally time for a budget AI that still pulls its weight with near-frontier performance? With Claude 4.5, Anthropic set out to deliver exactly that. It is light, fast, and priced so teams can scale without sweating over token costs, emphasizing strong cost efficiency. I’ve been hands-on with Haiku models for a while, and […]

Claude Sonnet 4.5: The Browser Agent Upgrade That Finally Works

Photorealistic laptop showing a browser agent in action, illustrating Claude Sonnet 4.5 automating tasks.

Have you ever wished an AI could actually operate your browser, click the right buttons, and finish the task without babysitting? That is the standout feature in Claude Sonnet 4.5, and it changes how you think about everyday work with its advanced computer use. In this guide, you’ll see what’s new, why the browser agent […]

AI Video Models Compared: Wanimate, Kling 2.5 Turbo, WAN 2.5

AI video models

Feeling like AI video upgrades arrive weekly? You’re not wrong. The latest wave of AI video generators brings three big headlines worth your attention: an open-source powerhouse for character swaps, a speedy turbo model that looks great at 1080p resolution, and a premium preview that hints at what’s next. Against the current benchmark standard of […]