Zendesk AI Review 2026: Answer Bots, Routing, and Reporting That Hold Up
In customer support software, support work has a way of turning small problems into long threads. One customer writes a vague message, three agents touch the ticket, then the metrics look “fine” even though the team feels underwater. In this Zendesk AI review of their comprehensive customer service platform, I’m focusing on three things that […]
My Make AI Automation Review (2026): Is Make.com the Best for AI Workflows?
AI can write and reason, but most teams still struggle to get it to actually do work across the apps they already run. That’s why I keep coming back to make ai automation, not as a fun demo, but as a way to move real tasks through Slack, Sheets, CRMs, and internal tools without babysitting […]
SourceReady Review 2026: My Take on AI-Led Sourcing and Procurement
If you’ve ever spent a late night bouncing between Alibaba tabs, waiting on slow replies, and trying to make sense of messy quote spreadsheets, you already know the real problem: sourcing isn’t “hard,” it’s relentlessly manual. Over the last few weeks, I tested SourceReady in a way that mirrors real procurement work. I started with […]
Zapier AI Review 2026: Can Agent Actions Be Trusted, and How Much Time Do They Save?
If you’ve ever built an automation that looked perfect, then failed at 2:07 a.m., you already know the hard part isn’t building. It’s trusting it. In this Zapier AI review, I’m focusing on two things that matter in real work, agent actions reliability, and the workflow time you can actually get back. As of February […]
Runable AI Review 2026: My Hands-On Take on Agents
If your workday looks like 37 tabs, three half-finished docs, and a “quick” copy-paste that somehow eats 45 minutes, you’re not alone. That’s exactly the mess runable ai tries to clean up. What caught my attention is that it feels less like a chatbot and more like a junior operator who can take a task […]
My 2026 Mailmodo Review: The Email Platform Turning Inboxes Into Mini Workspaces
If your email marketing still depends on one move, getting someone to click a link, you’re probably feeling the slowdown. In 2026, inboxes are crowded, attention is thin, and every extra step leaks conversions. That’s why I’ve been paying close attention to Mailmodo, an email marketing platform built around interactive emails that let people take […]
Can Manus AI Take Over Freelancer Work, or Just the Busywork?
Last month I had one of those “everything projects” that looks small on a Trello card but hides four different jobs inside it: I needed quick research for a new offer, a landing page draft, a messy spreadsheet cleaned up, and a set of follow-up emails to go out after a webinar. I tried pushing […]
Moltbook Lessons on Business AI Agents: Risks, Upside (2026)
Moltbook is a preview of what the future of AI agents in business might look like, a Social Network for AI Agents where agents talk to one another, set norms, and move work without waiting for us. In plain English, it’s the Reddit for AI agents, while humans mostly watch. Featuring its quirky Lobster mascot, […]
Cowork Claude Code Explained: Anthropic’s Push for Non-Coder Automation
Cowork Claude Code is the phrase I keep seeing when people talk about Anthropic’s newest wave of “do it for me” automation. In January 2026, the naming is a little messy in the wild. Some folks say “Cowork” like it’s a full product line, others call it “Claude Cowork,” and plenty still mean Claude Code, […]
Lakera Guard Review 2026: Stops Prompt Injection?
If you’re shipping an LLM app in 2026, prompt injection isn’t a “maybe” problem. It’s a daily reality, especially once your bot can browse, call tools, read files, or pull from a database. One weird message can act like a crowbar on your system prompt. In this Lakera Guard review, I’m focusing on the stuff […]