Zendesk AI Review 2026: Answer Bots, Routing, and Reporting That Hold Up
In customer support software, support work has a way of turning small problems into long threads. One customer writes a vague message, three agents touch the ticket, then the metrics look “fine” even though the team feels underwater. In this Zendesk AI review of their comprehensive customer service platform, I’m focusing on three things that […]
Jasper Alternatives 2026: Best AI Writers For Brand Voice
When people ask me for Jasper alternatives, they usually want the same thing: fewer rewrites and more “this sounds like us.” Not “this sounds like the internet.” In 2026, the gap between AI writing tools isn’t raw text quality. It’s control. The best professional AI writing assistant lets me lock a voice, route drafts through […]
Best AI Customer Support Bots for Shopify Stores in 2026
If you run a Shopify store, you already know the support inbox has a special talent for filling up at the worst time. The good news is that Shopify AI chatbots merchants use in 2026 deliver customer support automation that’s finally good at the stuff that matters, like order lookups, policy answers, and product questions […]